Chairman Word

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Chairman Word

Pyramids Freight Services was started in 2008, with a simple vision of delivering exceptional value to our customers, and it was that zeal for service and innovative solutions that has helped us be in business and becomes one of the best a service provider in the freight and logistics services.

With our own offices in many of the key markets across the world, and a network of exclusive partnerships, we ensure that our customers get a seamless, transparent, and end-to-end service experience for all the shipments we move.

Our vision of consistently exceeding the customers’ expectations and finding innovative solutions is backed up by the technology solutions our tool developed for our customers. Ensure that our Freight services Systems remains a top choice for customers.

Being a fully integrated service provider, we are able to offer our customers all the services they require under one umbrella, from simple port to port freight movements to managing their complex supply chains across multiple markets.

And Promotes ownership. Ownership means that our people take personal responsibility for the performance of the company, and reap personal reward for excellent work. The origin and destination stations are responsible for making sure their shipments are moving correctly. At the same time, every PFS employee owns every piece of freight in the system. They are always aware of its status, and are all responsible for ensuring that it arrives at its destination on time. Ownership means responding to each customer’s unique needs, and following every shipment every time, to ensure that those needs are met.

Promotes communication. PFS communicates regularly with its customers regarding the services they need, a PFS performance of those services. This communication includes the full and realistic explanation of what Pilot will do to serve the customer, as well as periodic performance reviews, and, where appropriate, notification to the customer of the status of individual shipments. PFS will never give excuses, and will always serve its customers with the utmost loyalty and honesty. PFS stations also communicate regularly with each other to avoid problems before they occur, and to solve problems quickly when they do occur.

Promotes responsible growth. PFS will not take freight that it cannot service, and it will make certain that new customers do not interfere with its commitment to existing customers. At the same time, PFS aggressively pursues new customers, new markets, and new ways of servicing existing markets. PFS commitment to its employees: shared responsibility and shared success in a welcoming environment. PFS is also committed to its employees. As an employer:

Makes certain that its employees work in a clean, safe environment, free of harassment and discrimination.

Recognizes that its success depends on the success of its employees. PFS is therefore eager to reward its employees for excellent work. 
Fosters an atmosphere of entrepreneurialism, and encourages its employees to contribute to the shared success of the company by maximizing their abilities. PFS does this by encouraging the promotion of successful individuals, and through programs that encourage continuing education. 
Recognizes that it is a family, and takes care of its employees accordingly.

Remon M Sarofeem

Managing Director & CEO